/* ==========================================================
   KULC Repair System — UI
   ========================================================== */
:root{
  --bg:#f5f6fa; --surface:#fff; --surface-2:#f8fafc;
  --ink:#0f172a; --ink-2:#334155; --muted:#64748b; --line:#e5e7eb; --line-2:#eef0f4;
  --primary:#4f46e5; --primary-600:#4338ca; --primary-50:#eef2ff;
  --accent:#ea580c; --success:#16a34a; --danger:#dc2626; --warn:#d97706;
  --radius:16px; --radius-sm:10px;
  --shadow-sm:0 1px 2px rgba(15,23,42,.05);
  --shadow:0 1px 2px rgba(15,23,42,.04),0 6px 24px -8px rgba(15,23,42,.10);
  --shadow-lg:0 20px 50px -20px rgba(15,23,42,.25);
  --font:'IBM Plex Sans Thai',system-ui,-apple-system,'Segoe UI',sans-serif;
  --font-head:'Prompt','IBM Plex Sans Thai',sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:var(--font);font-size:15px;line-height:1.6;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}
h1,h2,h3,h4{font-family:var(--font-head);font-weight:600;line-height:1.3;margin:0;letter-spacing:-.005em}
a{color:inherit;text-decoration:none}
img{max-width:100%;display:block}
code,.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.88em}
small{font-size:.82em}
.muted{color:var(--muted)} .small{font-size:.85em}
.center{text-align:center} .r{text-align:right} .nowrap{white-space:nowrap} .d-block{display:block}
.grow{flex:1} .gap-top{margin-top:16px}
.text-danger{color:var(--danger)!important;font-weight:600} .text-success{color:var(--success)!important;font-weight:600}
.link{color:var(--primary);font-weight:500} .link:hover{text-decoration:underline}
.container{max-width:1160px;margin:0 auto;padding:0 20px}
.container.narrow{max-width:760px}
.page-pad{padding-top:28px;padding-bottom:56px}
.pre{white-space:pre-wrap}
.hp{position:absolute;left:-9999px;opacity:0}
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:7px;vertical-align:middle}

/* ---------- Buttons & inputs ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:42px;padding:0 18px;border-radius:12px;border:1px solid transparent;
  font:600 15px/1 var(--font);cursor:pointer;transition:.15s;white-space:nowrap;background:var(--surface);color:var(--ink)}
.btn.sm{height:36px;padding:0 13px;font-size:14px;border-radius:10px}
.btn-lg{height:54px;font-size:17px;border-radius:14px}
.btn-block{width:100%}
.btn-primary{background:var(--primary);color:#fff;box-shadow:0 6px 16px -6px rgba(79,70,229,.55)}
.btn-primary:hover{background:var(--primary-600);transform:translateY(-1px)}
.btn-dark{background:var(--ink);color:#fff} .btn-dark:hover{background:#1e293b}
.btn-ghost{background:var(--surface);border-color:var(--line);color:var(--ink-2)} .btn-ghost:hover{border-color:#cbd5e1;background:var(--surface-2)}
.btn-link{background:none;border:0;padding:4px 6px;color:var(--primary);font:500 14px var(--font);cursor:pointer;display:inline-flex;align-items:center;gap:4px;border-radius:6px}
.btn-link:hover{background:var(--primary-50)} .btn-link.danger{color:var(--danger)} .btn-link.danger:hover{background:#fef2f2}
.icon-btn{background:none;border:0;padding:6px;border-radius:10px;cursor:pointer;color:var(--ink-2);display:inline-flex}
.input{width:100%;height:44px;padding:0 14px;border:1px solid var(--line);border-radius:12px;background:#fff;font:15px var(--font);color:var(--ink);transition:.15s;outline:none}
textarea.input{height:auto;padding:11px 14px;resize:vertical;line-height:1.55}
select.input{appearance:none;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2.5'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") no-repeat right 12px center;padding-right:34px}
.input:focus{border-color:var(--primary);box-shadow:0 0 0 4px rgba(79,70,229,.12)}
.input.lg{height:52px;font-size:16px}
.input.sm{height:38px;font-size:14px;border-radius:10px;width:auto}
.input.qty{width:96px;flex:none}
.input.color{padding:4px;height:44px}
.lbl{display:block;font-weight:600;font-size:14px;color:var(--ink-2);margin:16px 0 7px}
.lbl i{color:var(--danger);font-style:normal}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:0 14px}
.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:0 12px}
.check{display:inline-flex;align-items:center;gap:8px;font-size:14px;color:var(--ink-2);cursor:pointer;margin-top:12px}
.check input{width:17px;height:17px;accent-color:var(--primary)}

/* ---------- Alerts / badges ---------- */
.alert{display:flex;gap:10px;align-items:flex-start;padding:13px 16px;border-radius:12px;margin-bottom:16px;font-weight:500;border:1px solid}
.alert svg{flex:none;margin-top:3px}
.alert ul{margin:4px 0 0;padding-left:18px;font-weight:400}
.alert-success{background:#f0fdf4;border-color:#bbf7d0;color:#166534}
.alert-error{background:#fef2f2;border-color:#fecaca;color:#991b1b}
.badge{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:999px;font-size:13px;font-weight:600;white-space:nowrap}
.tag{display:inline-flex;align-items:center;gap:4px;padding:1px 8px;border-radius:6px;border:1px solid var(--line);font-size:12px;font-weight:600;color:var(--muted);background:#fff;white-space:nowrap}
.note-box{display:flex;gap:10px;align-items:center;padding:12px 14px;border-radius:12px;background:var(--surface-2);color:var(--ink-2);font-size:14px;margin:14px 0}
.note-box.purple{background:#faf5ff;color:#7e22ce}

/* ==========================================================
   Public
   ========================================================== */
.topbar{position:sticky;top:0;z-index:30;background:rgba(255,255,255,.85);backdrop-filter:saturate(1.6) blur(12px);border-bottom:1px solid var(--line-2)}
.topbar-inner{display:flex;align-items:center;justify-content:space-between;height:68px}
.brand{display:flex;align-items:center;gap:11px}
.brand-mark{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;color:#fff;background:linear-gradient(135deg,#4f46e5,#ea580c);box-shadow:0 6px 14px -6px rgba(79,70,229,.6);flex:none}
.brand-text{display:flex;flex-direction:column;line-height:1.2}
.brand-text b{font-family:var(--font-head);font-size:16.5px;font-weight:600}
.brand-text small{color:var(--muted);font-size:12px}
.topnav{display:flex;gap:4px}
.topnav a{display:flex;align-items:center;gap:7px;padding:9px 14px;border-radius:10px;font-weight:500;color:var(--ink-2)}
.topnav a:hover{background:var(--surface-2)}
.topnav a.active{background:var(--primary-50);color:var(--primary)}
.topnav a.staff{border:1px solid var(--line);margin-left:6px}
.login-box{max-width:440px;margin:30px auto;background:#fff;border:1px solid var(--line-2);border-radius:22px;box-shadow:var(--shadow-lg);padding:30px}
.login-box h1{font-size:24px;margin:12px 0 4px}
.login-box .btn-ku{margin-top:18px}
.who-chip{display:flex;align-items:center;gap:6px;padding:7px 12px;border-radius:999px;background:var(--surface-2);border:1px solid var(--line);font-size:14px;font-weight:500;max-width:220px}
.who-chip span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media (max-width:640px){.who-chip span{display:none}}
.site-footer{padding:28px 0;color:var(--muted);font-size:13px;text-align:center;border-top:1px solid var(--line-2)}

.hero{position:relative;overflow:hidden;padding:56px 0 64px;
  background:radial-gradient(900px 400px at 0% 0%,rgba(79,70,229,.12),transparent 60%),radial-gradient(700px 380px at 100% 20%,rgba(234,88,12,.12),transparent 60%)}
.hero-inner{display:grid;grid-template-columns:1.25fr .9fr;gap:48px;align-items:center}
.eyebrow{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;background:#fff;border:1px solid var(--line);font-size:13px;font-weight:600;color:var(--primary);box-shadow:var(--shadow-sm)}
.hero h1{font-size:46px;margin:18px 0 14px;font-weight:700;letter-spacing:-.01em}
.hero .hl{background:linear-gradient(90deg,#4f46e5,#ea580c);-webkit-background-clip:text;background-clip:text;color:transparent}
.hero p{font-size:17px;color:var(--ink-2);max-width:540px;margin:0}
.hero-stats{display:flex;gap:30px;margin-top:30px}
.hero-stats div{display:flex;flex-direction:column}
.hero-stats b{font-family:var(--font-head);font-size:30px;font-weight:700;line-height:1.1}
.hero-stats span{color:var(--muted);font-size:13px}
.track-card{background:#fff;border-radius:22px;padding:28px;box-shadow:var(--shadow-lg);border:1px solid var(--line-2)}
.track-card-icon{width:46px;height:46px;border-radius:14px;display:grid;place-items:center;background:var(--primary-50);color:var(--primary);margin-bottom:14px}
.track-card h3{font-size:20px}
.track-card p{color:var(--muted);margin:4px 0 16px;font-size:14px}
.track-card .btn{margin-top:12px}

.choose{padding-top:8px;padding-bottom:64px}
.section-title{font-size:22px;margin-bottom:18px}
.dept-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.dept-card{position:relative;display:flex;flex-direction:column;gap:16px;padding:28px;border-radius:22px;background:#fff;border:1px solid var(--line-2);box-shadow:var(--shadow);transition:.2s;overflow:hidden}
.dept-card::before{content:"";position:absolute;inset:0 0 auto 0;height:5px;background:var(--c)}
.dept-card::after{content:"";position:absolute;right:-60px;top:-60px;width:200px;height:200px;border-radius:50%;background:var(--c);opacity:.06;transition:.3s}
.dept-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg);border-color:color-mix(in srgb,var(--c) 35%,transparent)}
.dept-card:hover::after{transform:scale(1.25);opacity:.1}
.dept-icon{width:64px;height:64px;border-radius:18px;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 12%,#fff)}
.dept-icon.sm{width:42px;height:42px;border-radius:12px;flex:none}
.dept-body h3{font-size:22px}
.dept-body p{color:var(--muted);margin:6px 0 0}
.dept-cats{display:flex;flex-wrap:wrap;gap:6px;margin-top:14px}
.dept-cats span{font-size:12.5px;padding:3px 10px;border-radius:999px;background:var(--surface-2);color:var(--ink-2);border:1px solid var(--line-2)}
.dept-go{display:inline-flex;align-items:center;gap:6px;align-self:flex-start;padding:11px 20px;border-radius:12px;font-weight:600;color:#fff;background:var(--c);margin-top:auto}
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:28px}
.step{position:relative;display:flex;flex-direction:column;gap:4px;padding:18px;border-radius:16px;background:rgba(255,255,255,.6);border:1px dashed #d4d8e2;color:var(--ink-2)}
.step svg{color:var(--primary);margin-bottom:4px}
.step b{color:var(--ink);font-size:15px} .step small{color:var(--muted)}
.step-n{position:absolute;right:14px;top:12px;font:700 22px var(--font-head);color:#e2e5ee}

.back{display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-weight:500;margin-bottom:16px;font-size:14px}
.back:hover{color:var(--ink)} .back.center{display:flex;justify-content:center;margin:18px 0 0}
.form-head{margin-bottom:22px}
.form-head h1{font-size:30px}
.form-head p{color:var(--muted);margin:6px 0 0}
.form-card{background:#fff;border-radius:var(--radius);padding:24px;border:1px solid var(--line-2);box-shadow:var(--shadow);margin-bottom:18px}
.fc-head{display:flex;align-items:center;gap:12px;margin-bottom:4px}
.fc-head h2{font-size:18px}
.num{width:30px;height:30px;border-radius:10px;display:grid;place-items:center;background:var(--ink);color:#fff;font:600 14px var(--font-head)}
.seg-dept{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:16px}
.seg-dept input{position:absolute;opacity:0}
.seg-dept label span{display:flex;flex-direction:column;gap:2px;padding:16px;border-radius:14px;border:2px solid var(--line);cursor:pointer;transition:.15s;height:100%}
.seg-dept label span svg{color:var(--c);margin-bottom:6px}
.seg-dept label span b{font-size:16px} .seg-dept label span small{color:var(--muted);line-height:1.45}
.seg-dept input:checked+span{border-color:var(--c);background:color-mix(in srgb,var(--c) 7%,#fff);box-shadow:0 0 0 4px color-mix(in srgb,var(--c) 14%,transparent)}
.chips{display:flex;flex-wrap:wrap;gap:8px}
.chip input{position:absolute;opacity:0}
.chip span{display:inline-block;padding:8px 14px;border-radius:999px;border:1px solid var(--line);background:#fff;cursor:pointer;font-size:14px;transition:.12s}
.chip span:hover{border-color:#cbd5e1}
.chip input:checked+span{background:var(--ink);border-color:var(--ink);color:#fff}
.chip.hidden{display:none}
.urg-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.urg input{position:absolute;opacity:0}
.urg span{display:flex;flex-direction:column;padding:12px 14px;border-radius:12px;border:1.5px solid var(--line);cursor:pointer;height:100%}
.urg span b{color:var(--c)} .urg span small{color:var(--muted);line-height:1.4}
.urg input:checked+span{border-color:var(--c);background:color-mix(in srgb,var(--c) 7%,#fff)}
.dropzone{position:relative;display:block;border:2px dashed #cfd5e1;border-radius:14px;background:var(--surface-2);cursor:pointer;overflow:hidden;transition:.15s;min-height:130px}
.dropzone:hover,.dropzone.drag{border-color:var(--primary);background:var(--primary-50)}
.dropzone input{position:absolute;inset:0;opacity:0;cursor:pointer}
.dz-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;padding:26px;color:var(--muted);text-align:center}
.dz-empty b{color:var(--ink-2)}
.dz-preview{display:none;max-height:280px;margin:0 auto;object-fit:contain}
.dropzone.has-img .dz-empty{display:none} .dropzone.has-img .dz-preview{display:block}
.submit-bar{position:sticky;bottom:12px;z-index:5}

.success-hero{text-align:center;padding:30px 20px 26px;margin-bottom:22px;border-radius:22px;background:linear-gradient(160deg,#f0fdf4,#fff 60%);border:1px solid #d1fae5}
.sh-icon{width:68px;height:68px;border-radius:50%;margin:0 auto 14px;display:grid;place-items:center;color:#fff;background:var(--success);box-shadow:0 10px 24px -8px rgba(22,163,74,.6);animation:pop .5s cubic-bezier(.2,1.6,.4,1)}
@keyframes pop{from{transform:scale(.3);opacity:0}}
.success-hero h2{font-size:24px}
.success-hero p{margin:6px 0}
.code-big{display:inline-block;margin:6px 0 8px;padding:10px 22px;border-radius:14px;background:#fff;border:1px dashed #86efac;font:700 28px var(--font-head);letter-spacing:.04em;cursor:pointer}
.ticket-view{background:#fff;border-radius:22px;border:1px solid var(--line-2);box-shadow:var(--shadow);padding:26px;border-top:5px solid var(--c)}
.tv-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}
.tv-dept{font-size:13px;font-weight:600;color:var(--c)}
.tv-head h1{font-size:24px;margin:4px 0 8px}
.tv-meta{display:flex;flex-wrap:wrap;gap:6px 16px;color:var(--muted);font-size:14px;align-items:center}
.tv-meta span{display:inline-flex;align-items:center;gap:5px}
.progress-steps{display:flex;list-style:none;margin:24px 0 8px;padding:0}
.progress-steps li{flex:1;position:relative;display:flex;flex-direction:column;align-items:center;gap:6px;color:var(--muted);font-size:12.5px;text-align:center}
.progress-steps li::before{content:"";position:absolute;top:15px;left:-50%;width:100%;height:3px;background:var(--line);z-index:0}
.progress-steps li:first-child::before{display:none}
.progress-steps li.done::before,.progress-steps li.current::before{background:var(--success)}
.progress-steps .dot{position:relative;z-index:1;width:32px;height:32px;margin:0;border-radius:50%;display:grid;place-items:center;background:#fff;border:2px solid var(--line);font-weight:700;color:var(--muted)}
.progress-steps li.done .dot{background:var(--success);border-color:var(--success);color:#fff}
.progress-steps li.current .dot{border-color:var(--success);color:var(--success);box-shadow:0 0 0 5px rgba(22,163,74,.15)}
.progress-steps li.current{color:var(--ink);font-weight:600}
.tv-grid{display:grid;grid-template-columns:1fr 220px;gap:20px;margin-top:18px}
.tv-grid:not(:has(.tv-img)){grid-template-columns:1fr}
.kv{display:grid;grid-template-columns:120px 1fr;gap:9px 14px;margin:0;font-size:14.5px}
.kv dt{color:var(--muted)} .kv dd{margin:0}
.kv.small{grid-template-columns:90px 1fr;font-size:13.5px;margin-top:14px}
.tv-img img{border-radius:14px;width:100%;aspect-ratio:1;object-fit:cover;border:1px solid var(--line)}
.rating-box{margin-top:24px;padding:22px;border-radius:18px;background:linear-gradient(160deg,#fff7ed,#fff);border:1px solid #fed7aa;text-align:center}
.rating-box h3{font-size:18px}
.faces{display:flex;justify-content:center;gap:8px;margin:14px 0 16px;flex-wrap:wrap}
.face input{position:absolute;opacity:0}
.face{cursor:pointer}
.face .emo{display:block;font-size:42px;line-height:1;padding:10px;border-radius:18px;transition:.15s;filter:grayscale(.6);opacity:.75}
.face small{display:block;font-size:12px;color:var(--muted);margin-top:2px}
.face:hover .emo{filter:none;opacity:1;transform:translateY(-3px)}
.face input:checked~.emo{filter:none;opacity:1;background:#fff;box-shadow:0 0 0 3px var(--c),0 8px 18px -8px var(--c);transform:scale(1.12)}
.face input:checked~small{color:var(--c);font-weight:700}
.rating-box textarea{margin-bottom:12px}
.rated{display:flex;align-items:center;gap:14px;margin-top:22px;padding:16px;border-radius:14px;background:#f0fdf4}
.rated .emo{font-size:38px} .rated p{margin:2px 0 0;color:var(--ink-2)}
.rated.sm{margin-top:14px;padding:10px 12px} .rated.sm .emo{font-size:28px}
.tl-title{font-size:16px;margin:26px 0 12px}
.timeline{list-style:none;margin:0;padding:0;position:relative}
.timeline li{position:relative;display:flex;gap:12px;padding-bottom:16px}
.timeline li:not(:last-child)::before{content:"";position:absolute;left:14px;top:30px;bottom:0;width:2px;background:var(--line-2)}
.tl-dot{flex:none;width:30px;height:30px;border-radius:50%;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 14%,#fff)}
.timeline b{font-size:14.5px} .timeline p{margin:2px 0;color:var(--ink-2);font-size:14px} .timeline small{color:var(--muted)}
.search-xl{display:flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:6px 6px 6px 16px;box-shadow:var(--shadow);margin-bottom:22px}
.search-xl svg{color:var(--muted);flex:none}
.search-xl input{flex:1;border:0;outline:0;font:16px var(--font);height:44px;min-width:0}
.empty{display:flex;flex-direction:column;align-items:center;gap:6px;padding:44px 20px;color:var(--muted);text-align:center}
.empty b{color:var(--ink-2);font-size:16px}
.ticket-list{display:flex;flex-direction:column;gap:10px}
.ticket-row{display:flex;align-items:center;gap:14px;padding:14px 16px;background:#fff;border:1px solid var(--line-2);border-radius:14px;box-shadow:var(--shadow-sm);transition:.15s}
.ticket-row:hover{border-color:color-mix(in srgb,var(--c) 40%,transparent);transform:translateX(3px)}
.tr-icon{width:38px;height:38px;flex:none;border-radius:11px;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 12%,#fff)}
.tr-main{flex:1;min-width:0;display:flex;flex-direction:column}
.tr-main b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .tr-main small{color:var(--muted)}

/* ==========================================================
   Login
   ========================================================== */
.login-wrap{min-height:100vh;display:grid;grid-template-columns:1.1fr 1fr}
.login-art{background:linear-gradient(150deg,#1e1b4b,#4338ca 55%,#ea580c);color:#fff;display:flex;align-items:center;padding:48px;position:relative;overflow:hidden}
.login-art::after{content:"";position:absolute;width:520px;height:520px;border-radius:50%;border:70px solid rgba(255,255,255,.06);right:-180px;bottom:-200px}
.la-inner{max-width:440px;position:relative;z-index:1}
.brand.light .brand-mark{background:rgba(255,255,255,.15)} .brand.light small{color:rgba(255,255,255,.7)}
.login-art h2{font-size:36px;margin:42px 0 12px;font-weight:700}
.login-art p{opacity:.85;font-size:16px}
.login-art ul{list-style:none;padding:0;margin:26px 0 0;display:flex;flex-direction:column;gap:12px}
.login-art li{display:flex;gap:10px;align-items:center;opacity:.92}
.login-card{align-self:center;justify-self:center;width:100%;max-width:400px;padding:32px}
.login-card h1{font-size:28px}
.login-card .btn{margin-top:24px}

/* KU All Login */
.btn-ku{background:#006664;color:#fff;box-shadow:0 6px 16px -6px rgba(0,102,100,.5)}
.btn-ku:hover{background:#00514f;transform:translateY(-1px)}
.btn-ku.sm{height:38px;font-size:14px}
.ku-mark{display:inline-grid;place-items:center;width:30px;height:24px;border-radius:6px;background:#fff;color:#006664;font:800 12px var(--font-head);letter-spacing:.02em}
.or{display:flex;align-items:center;gap:12px;color:var(--muted);font-size:13px;margin:18px 0 6px}
.or::before,.or::after{content:"";flex:1;height:1px;background:var(--line)}
.local-login summary{cursor:pointer;display:flex;align-items:center;gap:8px;justify-content:center;padding:10px;border:1px dashed var(--line);border-radius:12px;color:var(--ink-2);font-weight:500;list-style:none}
.local-login summary::-webkit-details-marker{display:none}
.local-login[open] summary{margin-bottom:6px;border-style:solid;background:var(--surface-2)}
.ku-bar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 16px;border-radius:14px;background:#ecfdf5;border:1px solid #a7f3d0;margin-bottom:18px;font-size:14px}
.ku-bar.off{background:#f8fafc;border-color:var(--line)}
.ku-bar .grow{flex:1;min-width:200px}

/* ==========================================================
   Admin
   ========================================================== */
.admin-shell{display:flex;min-height:100vh}
.sidebar{position:fixed;inset:0 auto 0 0;width:264px;background:#fff;border-right:1px solid var(--line-2);display:flex;flex-direction:column;padding:18px 14px;z-index:50;transition:transform .25s}
.sidebar .brand{padding:4px 8px 18px}
.side-nav{flex:1;display:flex;flex-direction:column;gap:2px;overflow:auto}
.side-label{font-size:11.5px;font-weight:700;color:#94a3b8;text-transform:uppercase;letter-spacing:.06em;padding:16px 12px 6px}
.side-nav a{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:11px;color:var(--ink-2);font-weight:500;font-size:14.5px}
.side-nav a:hover{background:var(--surface-2)}
.side-nav a.active{background:var(--primary-50);color:var(--primary);font-weight:600}
.side-nav a span{flex:1}
.pill{font-style:normal;font-size:12px;font-weight:700;background:var(--danger);color:#fff;border-radius:999px;padding:1px 8px}
.side-user{display:flex;align-items:center;gap:10px;padding:12px 8px 0;border-top:1px solid var(--line-2);margin-top:10px}
.side-user .who{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.3}
.side-user .who b{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.side-user .who small{color:var(--muted)}
.side-user a{color:var(--muted);padding:6px;border-radius:8px;display:inline-flex} .side-user a:hover{background:var(--surface-2);color:var(--ink)}
.avatar{width:36px;height:36px;flex:none;border-radius:11px;display:grid;place-items:center;font-weight:700;color:var(--primary);background:var(--primary-50)}
.admin-main{flex:1;margin-left:264px;min-width:0}
.admin-top{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:14px;height:68px;padding:0 28px;background:rgba(245,246,250,.85);backdrop-filter:blur(10px)}
.admin-top h1{font-size:21px;flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.top-search{display:flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--line);border-radius:11px;padding:0 12px;height:40px;width:300px;color:var(--muted)}
.top-search input{border:0;outline:0;flex:1;font:14px var(--font);min-width:0}
.admin-content{padding:4px 28px 48px}
.mobile-only{display:none}
.sidebar-backdrop{display:none}
.card{background:#fff;border-radius:var(--radius);border:1px solid var(--line-2);box-shadow:var(--shadow);padding:20px;margin-bottom:18px}
.card.no-pad{padding:0;overflow:hidden}
.card-title{display:flex;align-items:center;gap:8px;font-size:16px;margin-bottom:14px}
.card-title svg{color:var(--muted)}
.sub-title{display:flex;align-items:center;gap:6px;font-size:14px;margin:18px 0 8px;color:var(--ink-2)}
.section-h{font-size:18px;margin:10px 0 14px}

.tabs{display:flex;gap:4px;overflow-x:auto;margin-bottom:14px;padding-bottom:2px}
.tabs a{display:inline-flex;align-items:center;gap:7px;padding:8px 14px;border-radius:10px;font-weight:500;color:var(--muted);white-space:nowrap;font-size:14.5px}
.tabs a em{font-style:normal;font-size:12px;font-weight:700;background:var(--line-2);color:var(--ink-2);border-radius:999px;padding:0 8px}
.tabs a:hover{background:#fff}
.tabs a.active{background:#fff;color:var(--ink);font-weight:600;box-shadow:var(--shadow-sm);border:1px solid var(--line-2)}
.tabs a.active em{background:var(--primary);color:#fff}
.filter-bar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;padding:12px}
.fb-field{display:flex;align-items:center;gap:8px;height:38px;padding:0 12px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--muted);min-width:200px}
.fb-field input{border:0;outline:0;flex:1;font:14px var(--font);min-width:0;color:var(--ink)}
.fb-field.card-ish{height:42px;box-shadow:var(--shadow-sm)}
.filter-bar .check{margin:0}
.toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:14px}

.table-wrap{overflow-x:auto}
.table{width:100%;border-collapse:collapse;font-size:14.5px}
.table th{text-align:left;font-weight:600;color:var(--muted);font-size:12.5px;padding:12px 16px;background:var(--surface-2);border-bottom:1px solid var(--line-2);white-space:nowrap}
.table td{padding:13px 16px;border-bottom:1px solid var(--line-2);vertical-align:middle}
.table tbody tr:last-child td{border-bottom:0}
.table th.r,.table td.r{text-align:right}
.table.compact th{padding:8px 10px;background:none} .table.compact td{padding:9px 10px}
.table td.r,.table th.r{white-space:nowrap}
.card .table.compact th:first-child,.card .table.compact td:first-child{padding-left:0}
.card .table.compact th:last-child,.card .table.compact td:last-child{padding-right:0}
.tickets-table tbody tr{cursor:pointer;transition:background .1s}
.tickets-table tbody tr:hover{background:#fafbff}
.table tr.dim td{opacity:.5}
.code{font-weight:700;color:var(--primary);font-family:var(--font-head);font-size:14px}
.t-title b{display:block;margin-top:3px} .t-title small{display:block}
.dept-dot{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:600;color:var(--c);background:color-mix(in srgb,var(--c) 10%,#fff);padding:1px 8px;border-radius:6px}
.pager{display:flex;gap:6px;justify-content:center;margin-top:10px}
.pager a{min-width:36px;height:36px;display:grid;place-items:center;border-radius:10px;background:#fff;border:1px solid var(--line);font-weight:600}
.pager a.active{background:var(--primary);border-color:var(--primary);color:#fff}

.ticket-hero{display:flex;justify-content:space-between;gap:20px;border-left:5px solid var(--c)}
.ticket-hero h2{font-size:22px;margin:6px 0 8px}
.th-side{display:flex;flex-direction:column;align-items:flex-end;gap:12px}
.detail-grid{display:grid;grid-template-columns:1fr 360px;gap:18px;align-items:start}
.col-side{position:sticky;top:80px}
.inline-form{display:flex;gap:8px;align-items:center;margin-top:12px}
.inline-form .input{flex:1}
.sla-num{font:700 28px var(--font-head)}
.meter{height:8px;border-radius:99px;background:var(--line-2);overflow:hidden;margin-top:12px}
.meter span{display:block;height:100%;border-radius:99px}
.status-pick{display:grid;grid-template-columns:1fr 1fr;gap:6px}
.status-pick input{position:absolute;opacity:0}
.status-pick span{display:flex;align-items:center;gap:6px;padding:8px 10px;border-radius:10px;border:1.5px solid var(--line);font-size:13.5px;font-weight:500;cursor:pointer;color:var(--ink-2)}
.status-pick span svg{color:var(--c)}
.status-pick input:checked+span{border-color:var(--c);background:var(--bg);color:var(--c);font-weight:700}
.switch{display:flex;align-items:center;gap:10px;margin-top:14px;cursor:pointer;font-size:14px;font-weight:500}
.switch input{position:absolute;opacity:0}
.switch>span{flex:none;width:40px;height:23px;border-radius:99px;background:#cbd5e1;position:relative;transition:.2s}
.switch>span::after{content:"";position:absolute;width:17px;height:17px;border-radius:50%;background:#fff;top:3px;left:3px;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.switch input:checked+span{background:var(--success)}
.switch input:checked+span::after{left:20px}
.update-card .btn-block{margin-top:18px}
details.more{margin-top:14px;font-size:14px}
details.more summary{cursor:pointer;color:var(--muted)}
details.more .input{margin-top:8px}

.dash-filter{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:12px}
.period{display:inline-flex;align-items:center;gap:6px;margin-left:auto;font-weight:600;color:var(--ink-2)}
.seg{display:inline-flex;background:var(--surface-2);border:1px solid var(--line);border-radius:11px;padding:3px}
.seg input{position:absolute;opacity:0}
.seg span{display:block;padding:6px 14px;border-radius:8px;cursor:pointer;font-size:14px;font-weight:500;color:var(--muted)}
.seg input:checked+span{background:#fff;color:var(--ink);box-shadow:var(--shadow-sm);font-weight:600}
.seg.full{display:flex;margin-top:14px} .seg.full label{flex:1;text-align:center}
.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:18px}
.kpi-grid.three{grid-template-columns:repeat(3,1fr)}
.kpi{display:flex;gap:14px;background:#fff;border:1px solid var(--line-2);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow)}
.kpi-ic{width:44px;height:44px;flex:none;border-radius:13px;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 12%,#fff)}
.kpi small{color:var(--muted);font-weight:500}
.kpi b{display:block;font:700 28px/1.2 var(--font-head);margin:2px 0}
.kpi .of{font-size:15px;color:var(--muted);font-weight:500}
.kpi em{font-style:normal;font-size:12.5px;color:var(--muted)}
.dash-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.dash-grid .card{margin:0;min-width:0}
.span-2{grid-column:span 2}
.span-3{grid-column:1/-1}
.sla-resp{display:flex;align-items:center;gap:6px;flex-wrap:wrap;font-size:13.5px;margin-top:12px;padding:8px 10px;border-radius:10px}
.sla-resp.ok{background:#f0fdf4;color:#166534}.sla-resp.late{background:#fef2f2;color:#991b1b}
.chart-box{position:relative;height:290px} .chart-box.sm{height:290px}
.bar{height:8px;border-radius:99px;background:var(--line-2);overflow:hidden;flex:1;min-width:40px}
.bar span{display:block;height:100%;border-radius:99px}
.faces-stat{display:flex;flex-direction:column;gap:12px}
.fs-row{display:flex;align-items:center;gap:10px}
.fs-row .emo{font-size:24px} .fs-lbl{width:96px;font-size:13.5px;color:var(--ink-2)} .fs-row b{width:28px;text-align:right}
.mini-list{display:flex;flex-direction:column;gap:4px}
.mini-list a{display:flex;align-items:center;gap:10px;padding:8px;border-radius:10px}
.mini-list a:hover{background:var(--surface-2)}
.mini-list .tr-icon{width:32px;height:32px;border-radius:9px}
.ml-main{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.35}
.ml-main b{font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .ml-main small{color:var(--muted)}
.stock-qty{font-weight:700;font-size:15px} .stock-qty.low{color:var(--danger);background:#fef2f2;padding:1px 8px;border-radius:6px}

.dlg{border:0;border-radius:20px;padding:0;width:min(560px,calc(100vw - 32px));box-shadow:var(--shadow-lg)}
.dlg::backdrop{background:rgba(15,23,42,.45);backdrop-filter:blur(2px)}
.dlg form{padding:24px}
.dlg h3{font-size:19px;margin-bottom:4px}
.dlg-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:22px}

.intro{display:flex;gap:14px;align-items:flex-start}
.intro>svg{color:var(--primary);flex:none;margin-top:2px}
.intro p{margin:4px 0 0;font-size:14px}
.recv-grid,.settings-grid,.master-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}
.recv-grid .card,.settings-grid .card{margin:0}
.recv-card{border-top:4px solid var(--c)}
.recv-card header,.dept-set header{display:flex;gap:12px;align-items:center;margin-bottom:12px}
.recv-card h3,.dept-set h3{font-size:17px}
.people{list-style:none;margin:0;padding:0;display:flex;flex-direction:column}
.people li{display:flex;align-items:center;gap:12px;padding:10px 0;border-bottom:1px solid var(--line-2)}
.pp{flex:1;display:flex;flex-direction:column;line-height:1.35} .pp small{color:var(--muted)}
.people form{display:flex}
.star{color:#f59e0b}
.person{display:flex;gap:10px;align-items:center}
.edit-table .input{width:100%}
.bld-table td{vertical-align:top}
.bld-table textarea.input{padding:6px 10px;font-size:13.5px;line-height:1.45}
.new-row td{background:var(--surface-2)}
.row-between{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:16px}
.add-row{margin:-8px 0 18px}
.guide ol{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:8px;font-size:14px}
code.copy{background:var(--surface-2);border:1px solid var(--line);padding:2px 7px;border-radius:6px;cursor:pointer;word-break:break-all}
code.copy:hover{border-color:var(--primary)}
.dept-set{border-top:4px solid var(--c)}
.switches{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}
.narrow-card{max-width:640px}

.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 18px;border-radius:12px;font-size:14px;z-index:999;animation:pop .3s}

/* ---------- Building / urgency notice ---------- */
.bld-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:8px}
.bld input{position:absolute;opacity:0}
.bld span{display:flex;align-items:center;gap:8px;padding:11px 14px;border-radius:12px;border:1.5px solid var(--line);cursor:pointer;font-size:14.5px;height:100%;transition:.12s}
.bld span svg{color:var(--muted);flex:none}
.bld span:hover{border-color:#cbd5e1}
.bld input:checked+span{border-color:var(--primary);background:var(--primary-50);color:var(--primary);font-weight:600}
.bld input:checked+span svg{color:var(--primary)}
.notice-urg{display:flex;gap:8px;align-items:flex-start;padding:11px 14px;border-radius:12px;background:#fffbeb;border:1px solid #fde68a;color:#92400e;font-size:13.5px;margin-bottom:10px;line-height:1.5}
.notice-urg svg{flex:none;margin-top:2px}
.urg-list{display:flex;flex-direction:column;gap:8px}
.urg-card input{position:absolute;opacity:0}
.uc-body{display:flex;flex-direction:column;gap:3px;padding:13px 16px;border-radius:14px;border:1.5px solid var(--line);border-left:5px solid var(--c);cursor:pointer;transition:.12s}
.uc-body:hover{border-color:color-mix(in srgb,var(--c) 40%,var(--line));border-left-color:var(--c)}
.urg-card input:checked+.uc-body{border-color:var(--c);background:color-mix(in srgb,var(--c) 6%,#fff);box-shadow:0 0 0 3px color-mix(in srgb,var(--c) 15%,transparent)}
.uc-head{display:flex;align-items:center;gap:8px;color:var(--c);font-size:15.5px}
.uc-dot{width:26px;height:26px;border-radius:8px;display:grid;place-items:center;background:color-mix(in srgb,var(--c) 14%,#fff)}
.uc-desc{color:var(--ink-2);font-size:14px}
.uc-ex{color:var(--muted);font-size:13px}
.uc-sla{display:flex;flex-wrap:wrap;gap:4px 16px;font-size:13px;color:var(--ink-2);margin-top:3px}
.uc-sla span{display:inline-flex;align-items:center;gap:5px}
.uc-sla svg{color:var(--c)}

/* ---------- Equipment & costs ---------- */
.cost-total{margin-left:auto;font:700 18px var(--font-head);color:var(--ink)}
.cost-sum{display:flex;flex-wrap:wrap;gap:6px 18px;justify-content:flex-end;font-size:13.5px;color:var(--ink-2);padding:10px 0 4px;border-top:1px dashed var(--line);margin-top:6px}
.cost-sum .grand{color:var(--ink);font-size:15px}
.cost-forms{display:grid;grid-template-columns:1fr;gap:12px;margin-top:16px}
.cost-form{background:var(--surface-2);border:1px solid var(--line-2);border-radius:14px;padding:14px}
.cost-form h4{display:flex;align-items:center;gap:6px;font-size:14.5px;margin-bottom:10px}
.pick-rows{display:flex;flex-direction:column;gap:8px}
.pick-row{display:grid;grid-template-columns:1fr 84px 76px;gap:8px;align-items:center}
.pick-amt{text-align:right;font-weight:600;font-size:13.5px}
.pick-qty.bad{border-color:var(--danger);background:#fef2f2}
.gap-s{margin-top:8px}
.total-row td{font-weight:700;border-top:2px solid var(--line)}
.tag-ku{color:#006664;border-color:#99d5d3;background:#ecfdfc}
.pending-card{border-left:4px solid #006664}
.pend-row{display:flex;align-items:center;gap:12px;padding:8px 0;border-bottom:1px solid var(--line-2)}
.tag-stock{color:#0f766e;border-color:#99f6e4;background:#f0fdfa}
.hl-card{box-shadow:0 0 0 3px rgba(79,70,229,.25),var(--shadow);border-color:var(--primary)}
.readonly-val{display:flex;align-items:center;gap:10px;background:var(--surface-2);font-weight:600}

/* ---------- Import ---------- */
.import-head{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:14px 18px}
.import-head svg{vertical-align:-4px;color:var(--muted)}
.import-grid{display:grid;grid-template-columns:1fr 340px;gap:18px;align-items:start}
.import-grid aside{position:sticky;top:80px}
.map-table td:first-child{width:40%;padding-top:16px;vertical-align:top}
.map-table .input{width:100%}
.map-table tr.mapped td:first-child b{color:var(--primary)}
.map-table .sample{margin-top:4px;line-height:1.4}
.req{color:var(--danger);font-style:normal}
.btn-col{display:flex;flex-direction:column;gap:8px;margin-top:20px}
.pv-stats{display:flex;flex-wrap:wrap;gap:8px 22px;font-weight:600;margin-bottom:8px}
.pv-stats span{display:inline-flex;align-items:center;gap:6px}
.err-list{margin:8px 0 0;padding-left:20px;font-size:13.5px;color:var(--danger);max-height:240px;overflow:auto}
.result-card{text-align:center;padding:36px 20px;max-width:640px;margin:0 auto}
.result-card h2{font-size:22px}
.big-num{font:700 46px var(--font-head);margin:6px 0 0}
.big-num small{font-size:18px;color:var(--muted);font-weight:500}
.row-center{display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin-top:20px}
.img-link{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;aspect-ratio:1;border-radius:14px;border:1px dashed var(--line);background:var(--surface-2);color:var(--primary);font-weight:600;font-size:13.5px;text-align:center;padding:10px}

/* ---------- Responsive ---------- */
@media (max-width:1100px){
  .kpi-grid{grid-template-columns:1fr 1fr}
  .dash-grid{grid-template-columns:1fr 1fr} .span-2{grid-column:span 2}
.span-3{grid-column:1/-1}
.sla-resp{display:flex;align-items:center;gap:6px;flex-wrap:wrap;font-size:13.5px;margin-top:12px;padding:8px 10px;border-radius:10px}
.sla-resp.ok{background:#f0fdf4;color:#166534}.sla-resp.late{background:#fef2f2;color:#991b1b}
  .detail-grid,.import-grid,.cost-forms{grid-template-columns:1fr} .col-side,.import-grid aside{position:static}
}
@media (max-width:900px){
  .sidebar{transform:translateX(-100%);box-shadow:var(--shadow-lg)}
  body.sb-open .sidebar{transform:none}
  body.sb-open .sidebar-backdrop{display:block;position:fixed;inset:0;background:rgba(15,23,42,.4);z-index:40}
  .admin-main{margin-left:0}
  .mobile-only{display:inline-flex}
  .admin-top{padding:0 16px} .admin-content{padding:4px 16px 40px}
  .top-search{width:auto;flex:0 1 220px}
  .hero-inner,.dept-grid,.recv-grid,.settings-grid,.master-grid{grid-template-columns:1fr}
  .hero{padding:36px 0 40px} .hero h1{font-size:36px}
  .steps{grid-template-columns:1fr 1fr}
  .login-wrap{grid-template-columns:1fr} .login-art{display:none}
}
@media (max-width:640px){
  body{font-size:14.5px}
  .container{padding:0 16px}
  .topnav a span{display:none} .topnav a{padding:9px 11px}
  .brand-text small{display:none}
  .hero h1{font-size:30px} .hero-stats{gap:18px} .hero-stats b{font-size:24px}
  .grid-2,.grid-3,.seg-dept,.urg-grid,.switches{grid-template-columns:1fr}
  .grid-4{grid-template-columns:1fr 1fr}
  .form-card,.ticket-view{padding:18px}
  .tv-head{flex-direction:column} .tv-grid{grid-template-columns:1fr}
  .kv{grid-template-columns:100px 1fr}
  .face .emo{font-size:34px;padding:8px}
  .progress-steps small{font-size:11px}
  .kpi-grid,.kpi-grid.three,.dash-grid{grid-template-columns:1fr} .span-2,.span-3{grid-column:auto}
  .ticket-hero{flex-direction:column} .th-side{align-items:flex-start}
  .top-search{display:none}
  .period{margin-left:0}
  .fb-field{min-width:100%}
  .tickets-table thead{display:none}
  .tickets-table tr{display:grid;grid-template-columns:1fr auto;padding:12px 14px;border-bottom:1px solid var(--line-2)}
  .tickets-table td{border:0;padding:2px 0}
  .tickets-table td:nth-child(2){grid-column:1/-1;order:-1}
  .tickets-table td:nth-child(3),.tickets-table td:nth-child(5){display:none}
  .tickets-table td.r{text-align:right;grid-column:1/-1}
}

/* ==========================================================
   v7 · ไฟล์แนบ คลิป/เสียง
   ========================================================== */
.media-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.media-card{border:1px solid var(--line);border-radius:14px;padding:14px;background:var(--surface-2);display:flex;flex-direction:column;gap:10px;transition:.15s}
.media-card.has-media{border-color:color-mix(in srgb,var(--primary) 45%,transparent);background:var(--primary-50)}
.mc-head{display:flex;gap:10px;align-items:center}
.mc-head b{display:block;font-size:14.5px}.mc-head small{color:var(--muted)}
.mc-ic{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;background:#fff;color:var(--primary);border:1px solid var(--line-2);flex:none}
.mc-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.mc-actions label.btn{cursor:pointer}
.mc-preview{width:100%;border-radius:10px;background:#0f172a}
audio.mc-preview{background:transparent;height:40px}
video.mc-preview{max-height:240px}
.mc-msg{color:var(--muted);min-height:1em}.mc-msg.bad{color:var(--danger);font-weight:600}
.mc-rec.recording{background:#fee2e2;border-color:#fca5a5;color:#b91c1c;animation:recpulse 1.2s infinite}
@keyframes recpulse{50%{box-shadow:0 0 0 6px rgba(239,68,68,.15)}}
.media-box{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px;margin-top:14px}
.media-item{border:1px solid var(--line-2);border-radius:12px;padding:10px;background:var(--surface-2)}
.media-lbl{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:600;color:var(--ink-2);margin-bottom:8px}
.media-item video{width:100%;max-height:320px;border-radius:8px;background:#000}
.media-item audio{width:100%}
.alert-warn{background:#fffbeb;border-color:#fde68a;color:#92400e}
.sub-h{display:flex;align-items:center;gap:6px;font-size:14px;margin:18px 0 4px;color:var(--ink-2)}

/* ==========================================================
   v7 · Dashboard สาธารณะ + รายการแจ้งซ่อม
   ========================================================== */
.board-sec{padding:8px 0 64px;background:linear-gradient(180deg,transparent,rgba(79,70,229,.04) 30%,transparent)}
.bs-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px;flex-wrap:wrap}
.bs-head h2{font-size:26px;margin:10px 0 2px}
.bs-head p{margin:0}
.seg-mini{display:inline-flex;background:#fff;border:1px solid var(--line);border-radius:12px;padding:3px;gap:2px}
.seg-mini a{padding:7px 14px;border-radius:9px;font-size:14px;font-weight:500;color:var(--muted);white-space:nowrap}
.seg-mini a.on{background:var(--ink);color:#fff}
.pk-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-bottom:18px}
.pk{position:relative;background:#fff;border:1px solid var(--line-2);border-radius:16px;padding:16px 16px 14px;box-shadow:var(--shadow);display:flex;flex-direction:column;overflow:hidden}
.pk::after{content:"";position:absolute;right:-24px;top:-24px;width:90px;height:90px;border-radius:50%;background:color-mix(in srgb,var(--c) 9%,transparent)}
.pk-ic{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 12%,#fff);margin-bottom:10px}
.pk small{color:var(--muted);font-size:13px}
.pk b{font-family:var(--font-head);font-size:28px;line-height:1.15;font-weight:700}
.pk b i{font-style:normal;font-size:15px;color:var(--muted);font-weight:500}
.pk em{font-style:normal;font-size:12.5px;color:var(--c);font-weight:600}
.pd-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:18px}
.pd{background:#fff;border:1px solid var(--line-2);border-top:4px solid var(--c);border-radius:16px;padding:18px 20px;box-shadow:var(--shadow);display:flex;flex-direction:column}
.pd header{display:flex;align-items:center;gap:12px;margin-bottom:14px}
.pd header h3{font-size:17px}
.pd-ic{width:44px;height:44px;border-radius:13px;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 12%,#fff);flex:none}
.pd-total{text-align:right;display:flex;flex-direction:column;line-height:1.1}
.pd-total b{font-family:var(--font-head);font-size:30px;color:var(--c)}.pd-total small{color:var(--muted)}
.pd-bar{display:flex;height:12px;border-radius:99px;overflow:hidden;background:var(--line-2);gap:2px}
.pd-bar span{display:block;height:100%}
.pd-legend{display:flex;flex-wrap:wrap;gap:4px 14px;margin:8px 0 14px;font-size:12.5px;color:var(--muted)}
.pd-legend i{display:inline-block;width:9px;height:9px;border-radius:3px;margin-right:5px}
.pd-legend b{color:var(--ink)}
.pd h4{font-size:13.5px;color:var(--ink-2);margin:4px 0 8px}
.pd-cats{list-style:none;margin:0 0 12px;padding:0;display:flex;flex-direction:column;gap:9px}
.pd-cats li{display:grid;grid-template-columns:minmax(0,1.3fr) 1.4fr auto;align-items:center;gap:10px;font-size:13.5px}
.pc-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pc-bar{height:9px;border-radius:99px;background:var(--line-2);overflow:hidden}
.pc-bar span{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,color-mix(in srgb,var(--c) 55%,#fff),var(--c))}
.pc-n{display:flex;align-items:baseline;gap:6px;min-width:76px;justify-content:flex-end}.pc-n small{color:var(--muted);font-size:11.5px}
.pd-more{margin-top:auto;display:inline-flex;align-items:center;gap:6px;color:var(--c);font-weight:600;font-size:14px}
.latest-card{padding:18px 20px}
.lc-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:12px}
.lc-head h3{display:flex;align-items:center;gap:8px;font-size:17px}
.lc-tabs{display:flex;gap:6px}
.lc-tabs button{border:1px solid var(--line);background:#fff;border-radius:99px;padding:6px 14px;font:500 13.5px var(--font);color:var(--muted);cursor:pointer}
.lc-tabs button.on{background:var(--c,var(--ink));border-color:var(--c,var(--ink));color:#fff}
.bd-list{display:grid;grid-template-columns:1fr;gap:10px}
.bd-list.two,.latest-card .bd-list{grid-template-columns:1fr 1fr}
.bd-row{display:flex;align-items:center;gap:13px;padding:12px 14px;background:#fff;border:1px solid var(--line-2);border-left:4px solid var(--c);border-radius:13px;transition:.15s;min-width:0}
.bd-row:hover{box-shadow:var(--shadow);transform:translateY(-1px)}
.bd-row.hidden{display:none}
.bd-ic{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;color:var(--c);background:color-mix(in srgb,var(--c) 11%,#fff);flex:none}
.bd-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.bd-main b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:15px}
.bd-main small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12.5px;color:var(--ink-2)}
.bd-main small.muted{color:var(--muted)}
.bd-cat{color:var(--c);font-weight:600}
.bd-att{display:inline-flex;gap:3px;vertical-align:-2px;color:var(--primary)}
.bd-side{display:flex;flex-direction:column;align-items:flex-end;gap:5px;flex:none}
.bd-side .badge{font-size:12px;padding:3px 9px}
.board-tabs a{--c:var(--primary)} .board-tabs a svg{color:var(--c)}
.board-filter{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:12px}
.bf-search{flex:1;min-width:220px;display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:12px;padding:0 12px;background:#fff}
.bf-search svg{color:var(--muted)}.bf-search input{border:0;outline:0;flex:1;height:40px;font:15px var(--font);min-width:0}
.board-cats{margin:-4px 0 14px}
.chip-link{display:inline-flex;align-items:center;gap:6px;padding:7px 13px;border-radius:99px;border:1px solid var(--line);background:#fff;font-size:13.5px;color:var(--ink-2)}
.chip-link em{font-style:normal;font-size:11.5px;font-weight:700;background:var(--line-2);border-radius:99px;padding:0 7px}
.chip-link.on{background:var(--ink);border-color:var(--ink);color:#fff}.chip-link.on em{background:rgba(255,255,255,.2);color:#fff}
.pager{display:flex;justify-content:center;align-items:center;gap:16px;margin-top:20px}
.pager a{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border:1px solid var(--line);border-radius:10px;background:#fff;font-weight:500}

/* ==========================================================
   v7 · คู่มือการใช้งาน
   ========================================================== */
.help-hero{padding:44px 0 30px;background:radial-gradient(900px 300px at 10% 0%,rgba(79,70,229,.12),transparent),radial-gradient(700px 260px at 95% 10%,rgba(234,88,12,.10),transparent)}
.help-hero h1{font-size:38px;margin:14px 0 8px;font-weight:700}
.help-hero p{color:var(--ink-2);font-size:16.5px;margin:0}
.help-jump{display:flex;flex-wrap:wrap;gap:8px;margin-top:20px}
.help-jump a{display:inline-flex;align-items:center;gap:8px;padding:8px 14px 8px 8px;border-radius:99px;background:#fff;border:1px solid var(--line);font-weight:500;font-size:14px}
.help-jump span{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;background:var(--primary);color:#fff;font-weight:700;font-size:13px}
.help-wrap{padding-bottom:60px}
.help-media{display:grid;grid-template-columns:1.6fr 1fr;gap:22px;align-items:center;padding:16px}
.help-media video{width:100%;border-radius:12px;background:#000;aspect-ratio:16/9}
.hm-side{display:flex;flex-direction:column;gap:10px;align-items:flex-start}
.hm-side h3{display:flex;align-items:center;gap:8px;font-size:18px}.hm-side p{margin:0}
.help-step{display:grid;grid-template-columns:56px 1fr 260px;gap:22px;align-items:start;background:#fff;border:1px solid var(--line-2);border-radius:18px;padding:24px;box-shadow:var(--shadow);margin-bottom:18px;scroll-margin-top:90px}
.hs-num{width:52px;height:52px;border-radius:16px;display:grid;place-items:center;background:linear-gradient(135deg,var(--primary),#7c3aed);color:#fff;font:700 24px var(--font-head)}
.hs-body h2{font-size:22px;margin-bottom:10px}
.hs-body h4{font-size:15px;margin:14px 0 4px;color:var(--primary)}
.hs-body p,.hs-body li{color:var(--ink-2)}
.hs-body ol,.hs-body ul{padding-left:20px;margin:6px 0}.hs-body li{margin:4px 0}
.hs-img{margin:0}
.hs-img img{width:100%;border-radius:14px;border:1px solid var(--line);box-shadow:var(--shadow)}
.hs-img.phone img{max-height:440px;object-fit:cover;object-position:top}
.hs-status{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0}
.tip{display:flex;gap:9px;align-items:flex-start;background:#eff6ff;border:1px solid #bfdbfe;color:#1e3a8a;border-radius:12px;padding:11px 14px;margin-top:12px;font-size:14px}
.tip svg{flex:none;margin-top:2px}.tip.danger{background:#fef2f2;border-color:#fecaca;color:#991b1b}
.help-urg h3,.help-faq h3{display:flex;align-items:center;gap:8px;font-size:18px;margin-bottom:14px}
.hu-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.hu{border:1px solid var(--line-2);border-left:5px solid var(--c);border-radius:12px;padding:14px;background:var(--surface-2)}
.hu b{display:flex;align-items:center;gap:6px;color:var(--c)}
.hu p{margin:6px 0 4px;font-size:14px;color:var(--ink-2)}.hu small{color:var(--muted)}
.hu-sla{display:flex;flex-direction:column;gap:2px;margin-top:8px;font-size:13px}
.help-faq details{border-top:1px solid var(--line-2);padding:12px 2px}
.help-faq summary{cursor:pointer;font-weight:600;list-style:none;display:flex;justify-content:space-between;gap:10px}
.help-faq summary::after{content:"+";color:var(--primary);font-size:20px;line-height:1}
.help-faq details[open] summary::after{content:"–"}
.help-faq details p{margin:8px 0 0;color:var(--ink-2)}

@media (max-width:980px){
  .pk-grid{grid-template-columns:repeat(2,1fr)} .pk-grid .pk:first-child{grid-column:span 2}
  .pd-grid,.bd-list.two,.latest-card .bd-list,.help-media{grid-template-columns:1fr}
  .help-step{grid-template-columns:44px 1fr}.help-step .hs-img{grid-column:1 / -1}
  .hs-num{width:44px;height:44px;font-size:20px;border-radius:13px}
  .hu-grid{grid-template-columns:1fr}
}
@media (max-width:640px){
  .media-grid{grid-template-columns:1fr}
  .help-hero h1{font-size:28px}
  .bd-side .badge:nth-child(2){display:none}
  .help-step{padding:18px;gap:14px}
}